Email Help FAQs
Basic Email Questions:
Basic set-up of common email programs
to use Xfone Internet:
Configuring email program for multiple
users:
What is my email address?
An email address consists of two identities: the username and the domain name. The beginning portion of the email address is your username which identifies you as a host at a remote location. The latter portion of an address indicates within which domain your computer is located. A domain typically encompasses a network of computers that are administered with common policies. It is the end of the email address states the name of the domain in which the user may be located.
All new customers will have the Xfone
domain name, however, if you are a former customer of a company
that is now a part of the Xfone Internet
family, your domain name may vary. Ex. username@xfone.com; customer@datasync.com.
If you are unsure of your domain name and are a current customer,
please refer to the possible endings to all email addresses
through Xfone.
| Domain Names Associated
with Xfone |
i-55.com
ametro.net
capital2.com
challenger.net
cyberview.com
datasync.com
expetel.net |
dixie2000.net
huntnet.net
microsped.com
msdelta.com
mypicayune.com
nettronix.net
xfoneusa.net |
What are
Xfone's email server settings?
The email server settings determine where information will be processed. There are two different commands to consider. One command will receive incoming email addressed to you, and the other command will send outgoing email addressed from you. When incoming email is received it is processed through the POP3 server. This handles all incoming mail for the specified domain. When outgoing email is sent it is processed through the SMTP server. This server handles all outgoing mail for the specified domain.
For Xfone Internet customers, the
POP3 and SMTP servers are as follows:
- POP3 (Incoming) : mail.xfoneusa.net
- SMTP (Outgoing) : mail.xfoneusa.net
It is very important that the above settings be entered in all lower case. Please make sure that the CAPS lock is off.
For all Xfone customers that were
former customers of another provider but are now a part of the
Xfone family, the POP3 and SMTP servers
are listed according to your specified domain. Please follow
this link and select a domain name to determine the appropriate
email settings needed.
What are my settings if I was a former
customer of another provider that
Xfone now owns?
The email server settings determine where information will be processed. There are two different commands to consider. One command will receive incoming email addressed to you, and the other command will send outgoing email addressed from you. When incoming email is received it is processed through the POP3 server. This handles all incoming mail for the specified domain. When outgoing email is sent it is processed through the SMTP server. This server handles all outgoing mail for the specified domain.
For all Xfone customers that were
former customers of another provider but are now a part of the
Xfone family, the POP3 and SMTP servers
are listed according to your specified domain. Please select
a domain name from the list below to determine the appropriate
email settings needed.
i-55.com
POP3 = mail.i-55.com
SMTP = mail.i-55.com |
datasync.com
POP3 = pop.datasync.com
SMTP = smtp.datasync.com |
capital2.com
POP3 = mail.capital2.com
SMTP = mail.capital2.com
|
cyberview.net
POP3 = mail.cyberview.net
SMTP = mail.cyberview.net |
dixie2000.net
POP3 = mail.dixie2000.net
SMTP = mail.dixie2000.net
|
huntnet.net
POP3 = mail.huntnet.net
SMTP = mail.huntnet.net |
microsped.com
POP3 = mail.microsped.com
SMTP = mail.microsped.com |
nettronix.net
POP3 = mail.nettronix.net
SMTP = mail.nettronix.net |
mypicayune.com
POP3 = mail.mypicayune.com
SMTP = mail.mypicayune.com |
challenger.net
POP3 = mail.challenger.net
SMTP = mail.challenger.net |
ametro.net
POP3 = mail.ametro.net
SMTP = mail.ametro.net |
msdelta.com
POP3 = mail.msdelta.com
SMTP = mail.msdelta.com |
How can I find out what program I am using for email?
There are several email programs available for use, many of which vary in the setup process. In order to determine which email program is being used, follow the simple steps listed below before continuing with the setup process.
On the desktop screen there is an icon labeled “My
Computer.” Double click on that icon and a window
will open.
Within the new window double click on the icon labeled
“Internet Options.”
When the widow opens select the PROGRAMS
tab from across the top.
Under the Programs tab, there should be fields for the
various Internet programs available to the user depending
on the function. On the row that indicates Email, the
default program used will appear. If you would like to
change the default program to another, click on the drop-down
arrow at the end of the field. All available programs
on your computer that can be used for Email will appear.
Select the program of choice and select OK
at the bottom of the window. Make a not of the program
that will be used for email for you will need to locate
this program in the next step.
Now that you know what program is being used for Email, it is also important to determine which version is being used. To find this information out, please proceed with the following:
From the desktop, click on the START
menu in the bottom left-hand side of the screen. When
the menu pops up, move your cursor over PROGRAMS
and another menu will appear to the side. Within this
sub-menu, locate the name of the email program noted from
above. Once you have found the program click once and
the program will open.
After the program has opened, there will be a menu bar
that appears across the top. Select HELP.
Within the menu that drops down, choose the option that
starts with “ABOUT…” This will open a
window that provides information about the program that
is currently running.
With the information gathered from these steps, you may choose
one of the email instruction links to assist in the setup process.
The instructions will guide you on how to establish your email
account in order to begin sending and receiving email.
What information do I need from
Xfone to setup my mail program?
You will need the following information from Xfone
to complete an email program setup process. Please make a note
of the information needed. You will needed to refer to this
information while setting up your email account.
- Email Address: An email address
consists of two identities: the username and the domain
name. The beginning portion of the email address is
your username which identifies you as a host at a
remote location. The latter portion of an address
indicates within which domain your computer is located.
A domain typically encompasses a network of computers
that are administered with common policies. It is
the end of the email address states the name of the
domain in which the user may be located.
More Info>>
- Username: At the time an account
is created, you were provided with a USERNAME which
is specific to your account. The username is the individual
name of a user and provides access to a computer network.
If you are unsure of your username, it is typically
the beginning portion of your email address. For example,
username@xfone.com.
If you do not know your email address, and have established
an account with us, please contact a Technical Support
representative and they will provide you with the
information needed.
If you do not currently have an account with us, you
will not be able to access any information until you
obtain an account and are provided with a username
and password.
- Password: A password is specified
at the time an account is created and allows access
only if entered in correctly. It is recommended that
your password not be distributed as a security precaution
to protect your account.
If you do not remember your password, please contact
our Technical Support Representatives and they will
be happy to assist you. Company policy indicates that
our representatives are unable to provide you with
your current password, however, they may verify it
if presented by the customer. If the password has
been forgotten, do not worry, we will reset your password
and your account will function as normal. There is
no additional charge for this service.
- POP3 (Incoming) Server): The email
server settings determine where information will be
processed. There are two different commands to consider.
One command will receive incoming email addressed
to you, and the other command will send outgoing email
addressed from you. When incoming email is received
it is processed through the POP3 server. This handles
all incoming mail for the specified domain. When outgoing
email is sent it is processed through the SMTP server.
This server handles all outgoing mail for the specified
domain. More Info>>
For Xfone customers, the POP3
servers are as follows:
POP3 (Incoming) : mail.xfoneusa.net
- SMTP (Outgoing Server): The email server settings determine where information will be processed. There are two different commands to consider. One command will receive incoming email addressed to you, and the other command will send outgoing email addressed from you. When incoming email is received it is processed through the POP3 server. This handles all incoming mail for the specified domain. When outgoing email is sent it is processed through the SMTP server. This server handles all outgoing mail for the specified domain. More Info>>
For Xfone customers, and SMTP
servers are as follows:
SMTP (Outgoing) : mail.xfoneusa.net
If you discover that you are unable to locate the appropriate
information required to complete the email setup process,
please contact a Technical Support representative and
they will be more that happy to assist you.
Can I check my mail from
Xfone’s homepage?
With Xfone Webmail, you are able to
check your email from any location around the world. All that
is needed is your username and password. You will also be prompted
to select the server in which to check your email, this is also
referred to as the domain. To confirm that you choose the appropriate
server/domain, please refer to the email address that you are
currently using. The ending portion will indicate which server
or domain your account will be checking. If you are still unsure
of the proper server to select, please contact a Technical Support
Representative to assist you further.
If you have the needed information to access your Webmail account, please continue by selecting the Webmail option from the menu across the top.
How do I configure Outlook Express 4.0 – 6.0?
Start Outlook Express
To open the email program, double click on the Outlook
Express icon located on your desktop. If the icon is not
present on the desktop, click on the START
button in the bottom left hand corner of the screen. When
the menu appears, move the highlighted region over the
word PROGRAMS and another menu will appear
on the side (indicated by the small arrow on the side).
From this menu select Outlook Express and the program
will open.
Once Outlook Express is open, from the toolbar select
TOOLS and then click on ACCOUNTS.
At the top of the new window that appears, select the
MAIL tab. On the right hand side of the
window click the ADD button and then
select MAIL.
At this point, the Internet Wizard will appear
and guide you through configuration.
The first screen will ask you for a display name. The name that is entered will be the name displayed to those receiving email from you. Ex. John Smith
Once you have entered in a name, click on NEXT
to continue.
The next screen will prompt you for an email address. Enter the address that was assigned to you by
Xfone. Ex. customer@xfone.com. If you are unsure of your email address it is generally your login followed by @xfone.com. If you are a former customer of another provider that is now a part of the
Xfone family, please enter the email address that you are currently using.
Make note that the entire email address should be in lower
case letters. It is also very important that the email
address be accurate. If it is not formatted properly,
your email will not be sent. Once you have entered in
the correct email address, click on NEXT
to continue.
In this next window, you will have to provide server setting information that will allow you to send and receive email. There are three fields that must be completed.
First: My incoming mail server is a =
POP3 (This is generally the default setting)
Second: Incoming Mail (POP3) = server
settings (Enter information from #4 at the top)
Third: Outgoing mail (SMTP) = server
settings (Enter information from #5 at the top)
These settings may vary depending on your domain name.
Click here to find the appropriate server
settings.
After entering in the appropriate server settings, click
NEXT to continue.
The next window that appears will prompt you for account information provided by one of our Representatives. This will include your login id and password.
The following entries are case sensitive. Please
make sure that the CAPS Lock if OFF and that all
letters are in lower case.
Enter your login id in the field labeled “Account Name”
Enter your password and remember that it will appear as *’s
If you happen to forget your password, our representatives are unable to provide password information but are able to reset it upon proper verification.
DO NOT select the option that reads:
Log On Using Secure Password Authentication
Clicking NEXT at the bottom of the screen
will direct you to the final window. At that time click
FINISH and the setup process is complete!
Now click TOOLS>SEND
and RECEIVE>SEND and
RECEIVE ALL. This will check your email
and send out any email that you have typed. The short
cut for this procedure is ctrl-m (hold down the
control button and the “m” button at the same time).
How do I configure Eudora 5.1?
Start Eudora
To open the email program, double click on the Eudora
icon located on your desktop. If the icon is not present
on the desktop, click on the START button
in the bottom left hand corner of the screen. When the
menu appears, move the highlighted region over the word
PROGRAMS and another menu will appear
on the side (indicated by the small arrow on the side).
On this menu move the highlighted region over the word
EUDORA and another menu will open to
the side of it. From this menu select Eudora and the program
will open.
Once Eudora is open, from the toolbar select TOOLS
and then click on OPTIONS.
On the left side of the window that appears, select the
GETTING STARTED icon. On the right hand
side you will see several fields to fill out. You will
need to fill out those forms as follows:
Real Name: Simply type your real name
here
Return Address: You will need to type
your email address here. Enter the address that was assigned
to you by
Xfone. Ex. customer@xfone.com. If you
are unsure of your email address it is generally your
login followed by @xfone.com. If you are a former customer
of another provider that is now a part of the
Xfone
family, please enter the email address that you are currently
using.
Make note that the entire email address should be in lower case letters. It is also very important that the email address be accurate. If it is not formatted properly, your email will not be sent.
Mail Server (Incoming): You will need
to type the incoming mail server for your domain. If you
are unsure of your mail server, Click here for a list
of possible servers.
Login Name: You will need to type your login id/username here. Your username is case sensitive and must be typed in all lower case. Please make sure that the CAPS Lock key is turned off and that there are no capital letters when you type it in.
SMTP Server (Outgoing): You will need
to type the outgoing mail server for your domain. If you
are unsure of your mail server, Click here for a list
of possible servers.
After you have filled in all these fields, click OK at the bottom of the window. The setup process for Eudora is now complete!
*Note* Eudora does not prompt you
for a password until you click the check mail button at
the top of the window. During the step where it does prompt
you for a password, please make sure that the entire password
is typed in lower case and that the CAPS Lock is off.
How do I configure Microsoft Internet Mail?
Start Internet Mail
To open the email program, double click on the Internet
Mail icon located on your desktop. If the icon is not
present on your desktop, click on the START
button in the bottom left hand corner of the screen. When
the menu appears, move the highlighted region over the
word PROGRAMS and another menu will appear
on the side (indicated by the small arrow on the side).
From this menu select Internet Mail and
the program will open.
Once Internet Mail is open, from the toolbar select MAIL
and then click on OPTIONS. At the top
of the new window that appears, select the SERVER
tab.
This screen is where you will need to enter all of the information necessary to retrieve your email. There are seven different fields on this page that you will need to fill out.
Name: Type your name here.
Organization: You may type your business
name here if you wish to. (This field is not necessary.)
Email Address: Enter the address that
was assigned to you by
Xfone. Ex. customer@xfone.com.
If you are unsure of your email address it is generally
your login followed by @xfone.com. If you are a former
customer of another provider that is now a part of the
Xfone family, please enter the email address that
you are currently using. Click here for a list of possible
domain names.
Make note that the entire email address should be in lower case letters. It is also very important that the email address be accurate. If it is not formatted properly, your email will not be sent.
Outgoing Mail (SMTP): Incoming mail server
for your domain Click here for a list of possible
domain names.
Incoming Mail (POP3): Outgoing mail server
for your domain Click here for a list of possible
domain names.
The following entries are case sensitive. Please make
sure that the CAPS Lock is off
and that all letters are in lower case.
Account Name: Enter your username/login
id here.
Password: Enter your password and remember
that it will appear as *’s. If you happen to forget your
password, our representatives are unable to provide password
information but are able to reset it upon proper verification.
DO NOT select the option that reads:
Logon using secure password authentication
Click OK at the bottom of this window
and you will then be back at the Internet Mail window.
That’s all there is to completing the setup process for
Microsoft Internet Mail!
How do I configure Microsoft Outlook 97, 98 , 2000, 2002 and XP?
Start Outlook
To open the email program, double click on the Outlook
icon located on your desktop. If the icon is not present
on your desktop, click on the START button
in the bottom left hand corner of your screen. When the
menu appears, move the highlighted region over the word
PROGRAMS and another menu will appear
on the side (indicated by the small arrow on the side).
From this menu select Outlook and the
program will open.
Once Outlook is open, from the toolbar select TOOLS
and then select SERVICES, ACCOUNTS,
or EMAIL ACCOUNTS depending on which
version of Outlook you have.
If you have Services under your tools
menu, go to the Services section below (MS Outlook 97
& 98)
If you have Accounts under your tools
menu, go to the Accounts section below (MS Outlook 2000)
If you have Email Accounts under your
tools menu, go to the Email Accounts section below (MS
Outlook 2002)
SERVICES:
When you click on Services, another window
will appear that has “Internet Email” in it. (If you do
not have “Internet Email” in the box, click “Add.” In
the window that comes up, select “Internet Email” and
click “OK”. You should now have it in the list.) Select
“Internet Email” simply by clicking on it one time with
your left mouse button. After you have done that, click
on the “Properties” button below that list and another
window will appear. There are five fields on this window,
but only three of them need to be filled in.
Mail Account: Type in “Xfone” here.
Name: Simply type your real name in this
box.
Email Address: You will need to type
your email address here. Enter the address that was assigned
to you by
Xfone. Ex. customer@xfone.com. If you
are unsure of your email address it is generally your
login followed by @xfone.com. If you are a former customer
of another provider that is now a part of the
Xfone
family, please enter the email address that you are currently
using. Click here for a list of possible domain names.
After you have completed those fields, click on the “Servers”
tab at the top of the window. On this screen there are
four fields you must complete.
Outgoing Mail (SMTP): You will need to
type the outgoing mail server for your domain. If you
are unsure of your mail server, Click here for a list
of possible servers.
Incoming Mail (POP3): You will need to
type the incoming mail server for your domain. If you
are unsure of your mail server, Click here for a list
of possible servers.
Account Name: You will need to type your
login id/username here. Your username is case sensitive
and must be typed in all lower case. Please make sure
that the CAPS Lock key is turned off and that there are
no capital letters when you type it in.
Password: Enter your password and remember
that it will appear as *’s. If you happen to forget your
password, our representatives are unable to provide password
information but are able to reset it upon proper verification.
DO NOT select the option that reads:
Logon using secure password authentication
Click OK at the bottom of this window
and you will then be back at the “Services” window. Click
OK at the bottom of the “Services” window and you will
be back in Outlook. That’s all there is to completing
the setup process for Microsoft Outlook!
ACCOUNTS:
At the top of the window that appears, click on the “Mail”
tab. On the right hand side of the window click the “Add”
button and then select “Mail.”
At this point, the Internet Wizard will appear and guide you through configuration.
The first screen will ask you for a display name. The name that is entered will be the name displayed to those receiving email from you. Ex. John Smith
Once you have entered your name, click next
to continue.
The next screen will prompt you for an email address. Enter
the address that was assigned to you by Xfone.
Ex. customer@xfone.com. If you are unsure of your email address
it is generally your login followed by @xfone.com. If you are
a former customer of another provider that is now a part of
the Xfone family, please enter the
email address that you are currently using. Click here for a
list of possible domain names.
Make note that the entire email address should be in lower
case letters. It is also very important that the email
address be accurate. If it is not formatted properly,
your email will not be sent. Once you have entered in
the correct email address, click NEXT
to continue.
In this next window, you will have to provide server setting information that will allow you to send and receive email. There are three fields that must be completed.
First: My incoming mail server is a =
POP3 (This is generally the default setting)
Second: Incoming Mail (POP3) = server
settings (Enter information from #4 at the top)
Third: Outgoing mail (SMTP) = server
settings (Enter information from #5 at the top)
These settings may vary depending on your domain name. Click here to find the appropriate server settings.
After entering the appropriate server settings, click
NEXT to continue. The next window that
appears will prompt you for account information provided
by one of our representatives. This will include your
login id and password.
The account name and password are case sensitive. Please
make sure that the CAPS Lock is OFF and that all letters
are in lower case.
Enter your login id in the field labeled “Account Name”
Enter your password and remember that it will appear as *’s
If you happen to forget your password, our representatives are unable to provide password information but are able to reset it upon proper verification.
DO NOT select the option that reads:
Logon using Secure Password Authentication
Clicking NEXT at the bottom of the screen
will direct you to the final window. At that time click
FINISH and the setup process is complete!
EMAIL ACCOUNTS
Select “Add a new email account” on the
window that appears when you click “Email Accounts”
and click NEXT. On this window select
“POP3” and click NEXT.
On this window there are six fields you will need to complete.
Name: The name that is entered will be
the name displayed to those receiving email from you.
Ex. John Smith
Email Address: Enter the address that was assigned
to you by Xfone. Ex. customer@xfone.com.
If you are unsure of your email address it is generally your
login followed by @xfone.com. If you are a former customer of
another provider that is now a part of the Xfone
family, please enter the email address that you are currently
using. Click here for a list of possible domain names.
The account name and password are case sensitive. Please
make sure that the CAPS Lock is OFF and that all letters
are in lower case.
Username: Enter your account name here.
Password: Enter your password and remember
that it will appear as *’s.
If you happen to forget your password, our representatives are unable to provide password information but are able to reset it upon proper verification.
DO NOT select the option that reads:
Logon using secure password authentication.
Incoming mail server (POP3): Type the
name of your incoming mail server here. (Enter information
from #4 at the top)
Outgoing mail server (SMTP): Type the
name of your outgoing mail server here. (Enter information
from #5 at the top)
If you are unsure of your mail server settings, Click here to find the appropriate server settings.
Clicking NEXT at the bottom of the screen will
direct you to the final window. At that time, click FINISH
and the setup process is complete!
How do I configure Netscape Mail 4.xx and 6.x?
Start Netscape
To open Netscape, double click on the Netscape
icon located on your desktop. If the icon is not present
on the desktop, click on the START button
in the bottom left hand corner of the screen. When the
menu appears, move the highlighted region over the word
PROGRAMS and another menu will appear
on the side (indicated by the small arrow on the side).
On this menu move the highlighted region over the word
NETSCAPE and another menu will open to
the side of it. From this menu select Netscape and the
program will open.
NETSCAPE 4.xx
Once Netscape is open, from the toolbar select EDIT
and then click on PREFERENCES.
Once you have that window open, click on the plus sign
(+) next to “Mail and Newsgroups.” If
you have a minus sign (-) next to “Mail and Newsgroups”
skip that step. Below “Mail and Newsgroups”
you should see some more options. Click on the “Identity”
option in the list. There should now be several different
fields to the right. You will only need to fill in two
of them as follows:
Your Name: Simply type your name here.
Email Address: You will need to type your email
address here. Enter the address that was assigned to you by
Xfone. Ex. customer@xfone.com. If
you are unsure of your email address it is generally your login
followed by @xfone.com. If you are a former customer of another
provider that is now a part of the Xfone
family, please enter the email address that you are currently
using. Click here for a list of possible domain names.
Next, in the list to the left click on “Mail Servers.”
Now, click on the “Add” button to the
far right hand side and you will then see another window
appear in which there will be three fields to fill out.
Server Name: You will need to type the
name of the incoming mail server for your domain. If you
are unsure of your mail server, click here for a list
of possible servers.
Server Type: This should be set on “POP3
Server”. This is generally the default setting.
Username: You will need to type your
login id/username here. Your username is case sensitive
and must be typed in all lower case. Please make sure
that the CAPS Lock key is turned off and that there are
no capital letters when you type it in.
After you have completed those, click okay
and you will see two more fields to fill out.
Outgoing Mail (SMTP) Server: You will
need to type the name of the outgoing mail server for
your domain. If you are unsure of your mail server, Click here for a list of possible servers.
Outgoing mail server user name: Simply
re-type your username here.
Now click OK at the bottom of the window
and the setup process is complete.
NETSCAPE 6.x
Once the Netscape window opens, you will need to click
on the envelope in the bottom left hand corner of the
browser and another window will appear. (The envelope
is somewhat small and can be easy to miss, so look closely.)
Once the window is open, from the toolbar select EDIT
and then click on MAIL & NEWSGROUP ACCOUNT SETTINGS.
In the window that appears, click on the “New
Account” button in the bottom left hand corner
and another window will appear. In this window select
“ISP or email provider” and click NEXT.
It should now be prompting you for your name and email address.
The name that is entered will be the name displayed to those
receiving email from you. Ex. John Smith . Enter the address
that was assigned to you by Xfone.
Ex. customer@xfone.com. If you are unsure of your email address
it is generally your login followed by @xfone.com. If you are
a former customer of another provider that is now a part of
the Xfone family, please enter the
email address that you are currently using. Click here for a
list of possible domain names.
Make note that the entire email address should be in lower
case letters. It is also very important that the email
address be accurate. If it is not formatted properly,
your email will not be sent. Once you have entered in
the correct email address, click NEXT
to continue.
On this window, select POP for the type of server and then type in the name of your incoming email server in the Incoming Server Name field. After that, type in the name of your outgoing email server in the Outgoing Server Name field. If you are unsure of your email server names, Click here to find the appropriate server settings.
After that, click next and you will be prompted for your username.
Type in your username/login id and click next. Upon clicking
next, you will be prompted for an “Account Name.” This is something
that is unique to Netscape 6. What you will need to type here
is simply “Xfone” and then click next.
At this point, please verify that all of the information is
correct. When you are done, click FINISH and
the setup process is complete!
Outlook Express for Multiple Users 4.0 – 6.0
After you have set up Outlook Express to send and receive email, complete these steps to set it up for multiple users.
Once Outlook Express is open, from the toolbar select
FILE. At that point, move the highlighted
region over the word IDENTITIES and another
menu will appear. From this new menu, select MANAGE
IDENTITIES and you will see a small window that
lists the different users for Outlook Express.
You will most likely see only one user listed in the window,
named “Main Identity”. Click on the “Properties”
button to the right and another windows will come up that
has a place to type your name. If “Main Identity” is already
typed in the field for your name, erase it from that field
by backspacing and type in your own name so that the different
identities will not be confused. If you would like to
have an added level of security, you may check the “Require
a password” box and no one else will be able
to enter your Identity without the password (Outlook Express
will prompt you for the password you wish to use, if you
select this box). At this point, click “OK” and you will
go back to the “Manage Identities” window.
To create the second identity, click the “New”
button to the right. You will see the same box as you
did a moment ago, except the name field will be blank.
In the name field, type the name of the other person that
will be using Outlook Express. Again, the “Require
a password” box is an optional feature and is
entirely up to you. After entering that information, click
the “OK” button.
You should be back at the “Manage Identities”
window again, but now there should be two names in that
window. At this point, click close on that window. Now,
go back to the toolbar at the top and select FILE.
This time, select “Switch Identity” from
the menu and you will be prompted with another window.
Select the identity you have just created and click “OK”.
You will now be in Outlook Express, just as you were when
you set up the email the first time. The first thing you
should see come up after switching to the new identity
is a window asking you if you want to “Create
a new internet mail account” or “Use
an existing internet mail account” (If you do
not see this, simply follow the same instructions you
used previously to set up Outlook Express). On this window,
select “Create a new internet mail account”
and click next. You will now see the
same Internet Wizard you saw before and it will guide
you through the configuration again. You will again be
prompted for your name, email address, mail servers, account
name and password. After completing all of these fields,
your email configuration will be complete. Some customers
may have another window come up asking you if you want
to import messages. If you are unsure what this is, select
“Do not import at this time,” then click
“Next” and “Finish”.
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